Play responsibly with mey9
Gaming should be entertainment, not a source of stress. We are committed to making sure every player at mey9 can enjoy a safe and healthy gaming experience.
See gaming as fun
The health and financial safety of our players is our top priority at mey9. Casino games, slots, and football betting should be seen as family entertainment — not as a way to earn income.
Setting time and spending limits before you play, knowing when to stop after a loss, and avoiding gaming when you are under emotional pressure are all signs of a responsible player. Playing this way makes the gaming experience mey9 offers much more enjoyable.
Always remember that gaming is entertainment that carries the risk of loss. Never bet more than you can afford to lose.
mey9 does not allow anyone under the age of 21 to play. Any account found to be in breach of the age requirement will be closed immediately.
If you are experiencing problems related to gambling, contact our 24/7 Live Chat or email us at [email protected].
Protection tools we provide
mey9 has built tools directly into the platform so every player can stay in control. You can use these tools whenever you choose.
Set a Deposit Limit
You can set your own maximum deposit amount for a day, week, or month in advance. No deposit above that limit will be accepted.
Time-Out
If you want to step away from gaming for a few days or weeks, you can activate a Time-Out yourself. Your account cannot be accessed during that period.
Self-Exclusion
If you want to stop playing for a longer period, enable self-exclusion. Your account can only be reopened after the period ends, and no access of any kind is permitted during that time.
Play Time Reminder
When you reach your pre-set play time, the system automatically sends you a reminder. This helps you check how long you have been logged in.
24/7 Expert Support
If you have any concerns about your gambling, contact us via 24/7 Live Chat or email. Our team will assist you in Burmese.
Protecting Family Members
If a family member is experiencing a gambling problem, contact our support team. We can connect you with local assistance organizations.
Warning signs of a possible gambling problem
If you are experiencing any of the following signs, we are ready to help.
- Continuing to play in hopes of winning back money you have lost
- Trying to limit your play time but not succeeding
- Borrowing money or selling belongings to fund gambling
- Hiding your gambling from family and friends
- Feeling like you cannot stop gambling
- Gambling is affecting your work, studies, or family relationships
- Feeling ashamed or guilty after gambling
Questions to ask yourself
These are self-check questions for gamblers — do not be afraid to answer them honestly, even if the answer is "yes".
- Have you ever played beyond your budget?
- Have you stayed longer than you planned to?
- Do you feel that gambling helps you forget your problems?
- Is gambling causing you financial difficulty?
If you answered "yes" to 2 or more of these questions, contact us — [email protected] — we can help.
How to set limits
Follow these steps to enable the protection tools on your mey9 account.
Log in to your account
Log in with your username and password from the mey9 login page.
Go to account settings
Click on your profile and look for the "Protection Tools" or "Responsible Gambling" section.
Choose the tool you need
Select deposit limits, Time-Out, or self-exclusion, then set the amount or duration.
Confirm and it takes effect immediately
Once confirmed, the setting takes effect immediately. Deposit limit reductions apply right away; increasing a limit requires 24 hours advance notice.
Contact us if you need help
If you cannot find the setting, our team is available via Live Chat to assist you straight away.
Healthy player habits
Keep these habits in mind and practice them every time you play.
Decide how much you are going to spend before you play and do not go over that amount.
Only play with an amount that, even if lost, will not affect your daily life.
Avoid playing when you are exhausted, upset, or after drinking alcohol.
Continuing to play with the mindset of "winning back what I lost" is not the cause of the problem — and it is not the solution either.
Reflect on it alongside your family — are you spending more time gambling than you should?
Services that can help
Whether it is you or someone you know facing a gambling problem, our services are always available.
24/7 Live Chat Support
Our support team is available 24/7 in Burmese. We can help with anything gambling-related — setting limits, self-exclusion, or finding counselling.
Click Live Chat from mey9 Login
Email Support
If you want to submit a complaint or request a restriction, contact us by email. We will always respond.
Play well —
and know when to stop
Every player at mey9 can play safely and enjoyably. If you need help, we are here beside you. Browse the games — or read the FAQ if you have any questions.