mey9 Privacy Policy
Your personal information matters to us. This policy explains how mey9 stores and protects your data.
Last updated: 30 October 2026
Introduction
The mey9 Privacy Policy ("Policy") explains how personal information of players ("you" or "user") who use the mey9 platform is collected, handled, and protected. By visiting mey9.org or creating an account and using our services, you are considered to have accepted the terms of this Policy.
Please read this Policy carefully. If you disagree with any part of it, please contact us before continuing to use mey9 services.
1 Types of Information We Collect
mey9 may collect personal information in the following categories—
1.1 Information You Provide Directly
- Name and date of birth
- Email address and contact details
- Login credentials provided when creating an account
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay)
- Identity verification documents
- Information provided when contacting customer support
1.2 Automatically Collected Information
- IP address and internet connection details
- Device type, browser type, and operating system
- Website access logs (log files)
- Data from cookies and similar tracking technologies
- Gaming activity records and payment history
1.3 Information Received from Third Parties
Where necessary, we may receive information about you from our payment service providers, partner companies, or data organisations in a lawful manner.
2 Purposes for Using Your Information
mey9 uses your personal information only for the following purposes—
2.1 Providing the Service
- Opening and managing your account
- Processing deposits and withdrawals
- Storing game history and activity records
- Providing bonus and promotion services
2.2 Security
- Verifying and authenticating account access
- Fraud prevention and financial transaction checks
- Verifying player age (21+)
- Platform security protection
2.3 Legal Compliance
- Maintaining confidential personal data records
- Taking appropriate legal action when required
- Meeting Anti-Money Laundering (AML) requirements
2.4 Service Improvement
- Analysing website usage
- Improving the player experience
- Improving customer service
3 Cookies and Tracking Technologies
The mey9 website uses cookies and similar technologies. These help the website run properly and improve your experience.
Types of Cookies
- Essential Cookies: Required for core website functions (account login, payments)
- Analytics Cookies: Help us understand how the website is used and make improvements
- Functional Cookies: Remember your preferences and settings
You can disable cookies through your browser settings. Note that doing so may affect some website functions.
4 Data Sharing and Disclosure
mey9 never sells or rents your personal data to third parties. However, it may be shared in limited cases—
4.1 Service Providers
Companies that help us deliver our services (e.g. payment processors, technology providers) only receive your data as needed to carry out their work. They are bound by data protection obligations consistent with this policy.
4.2 Legal Requests
We may provide required data when lawfully requested by a regulatory authority or court.
4.3 Business Transfers
If the platform is restructured, merged, or sold, data may be transferred to the successor company in a manner consistent with this policy.
5 Data Retention Period
mey9 retains your personal data for whichever is longer: the period needed to provide our services, or the period required to meet legal obligations.
- Account records — may be retained after account closure to meet legal requirements
- Payment records — retained in accordance with financial legal requirements
- Customer communication records — retained for a reasonable period to improve our service
- Cookie data — retained for a duration depending on the type of cookie
When data is no longer needed, it is securely deleted using SSL encryption and data destruction procedures.
6 Data Security Measures
To protect your personal data, mey9 applies both technical and administrative measures—
- SSL (TLS) encryption for all data transfers
- Encryption at rest on database and file servers
- Access controls — staff can only view data they need
- Regular security audits and penetration testing
- Two-factor authentication (2FA) option
- Maintaining and auditing data access logs
Please note that no data transfer over the internet can be guaranteed 100% secure. We continually work to improve the technologies and processes we use to protect your data.
7 Your Rights
As a mey9 player, you have the following rights regarding your personal data—
7.1 Right of Access
You can request to see what personal data we hold about you.
7.2 Right to Rectification
You can request correction of inaccurate or incomplete personal data.
7.3 Right to Erasure
You can request deletion of your personal data, unless legal obligations prevent it.
7.4 Right to Restriction
You can request that we limit how we handle your data in certain circumstances.
7.5 Right to Portability
You can receive your data in a readable format and transfer it to another service.
To exercise these rights, please contact [email protected]. We will handle your request in accordance with applicable law.
8 Child Protection Policy
The mey9 platform is only open to players aged 21 and above. We do not intend to collect personal data from individuals under 21, nor do we attempt to provide services to them.
If we discover that we have unknowingly collected data from a person under 21, we will delete that data immediately. If you are a parent or guardian with a related concern, please contact [email protected].
9 Third-Party Website Links
The mey9 website may contain links to third-party websites. This policy does not cover the privacy practices of those external sites. If you choose to visit a third-party website, we encourage you to read its privacy policy separately.
10 Policy Updates
mey9 may update this privacy policy at any time. When significant changes are made, the policy update date will be shown at the top of this page.
If you continue using the platform after any updates, you are considered to have accepted the revised policy. If you do not wish to continue using our services due to the changes, you may contact [email protected] to request account closure.
11 Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding this mey9 privacy policy, you can reach us through the following channels—
- Email: [email protected]
- Live Chat: Available through our 24/7 Burmese live chat support
Our customer support team operates 24 hours a day, 7 days a week in Burmese, so you can reach us at any time.